Local
Front Desk Officer
Corporate Research and Investigations Limited (CRI Group™) | Islamabad
Active
Vacancy Description
Corporate Research and Investigations Limited (CRI Group™) is a globally recognized firm specializing in risk advisory, investigative services, compliance advisory, and due diligence, backed by over three decades of industry leadership. We are seeking a dedicated and professional Front Desk Officer to enhance our team in Islamabad, Pakistan. This pivotal role involves being the first point of contact for our clients and visitors, ensuring the smooth operation of our reception area, and providing essential administrative support to our dynamic environment. Key responsibilities include: warmly greeting and assisting all visitors, managing inbound and outbound communications (calls, emails, mail), maintaining accurate visitor logs and security protocols, overseeing the appearance of the reception area and meeting rooms, coordinating bookings, and offering general administrative assistance. This role also involves liaising with internal departments to ensure seamless client and meeting flow, upholding confidentiality, and providing ad-hoc support to management. The successful candidate will also be responsible for the office opening and closing procedures and supporting coordination with Investigation Teams for reference calls and message handling.
Experience & Skills
Candidates are expected to bring 2-4 years of demonstrable experience in a front desk, reception, or administrative capacity. Key competencies include exceptional communication (both verbal and written), strong interpersonal and customer service abilities, discretion, and effective time management. Proficiency in Microsoft Office Suite (Outlook, Word, Excel) is essential, along with a keen ability to multitask, prioritize tasks, and work autonomously. A high degree of professionalism, reliability, integrity, and a client-centric mindset are critical for success in this role, ensuring meticulous attention to detail in all responsibilities.